What are AI Mentions?
An AI mention occurs when a platform like ChatGPT, Perplexity, or Claude names your brand in a response. If someone asks "What's the best project management tool?" and the AI names Asana, Monday.com, and ClickUp, each brand has received an AI mention.
Not all mentions are equal
- Primary recommendation - Named as a top choice
- Secondary mention - Listed among several options
- Comparison mention - Referenced when comparing alternatives
- Cautionary mention - Named with caveats or warnings
The type and position of your mention matters as much as whether you're mentioned at all.
Why tracking matters
AI mentions are the building block of AI visibility. Tracking them across platforms and prompts reveals your brand's presence in AI-powered discovery, highlights trends, and measures the impact of optimization efforts.
How to increase mentions
Build brand authority through reviews, media coverage, consistent positioning, and content AI can cite. The stronger your brand's digital footprint across the web, the more likely AI is to name you.