Privacy Policy

Last updated: January 4, 2026

1. Introduction

Welcome to AEOscope, an Answer Engine Optimization (AEO) platform that helps you monitor and improve your brand's visibility in AI chatbot responses. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect data when you use our AI visibility monitoring service.

2. Data We Collect

We collect the following types of data to provide our AI visibility monitoring service:

Account Information

  • Email address and full name
  • Profile picture (if provided)
  • Account creation and last login timestamps

Billing Information

  • Payment details and billing address (processed securely by Stripe)
  • Subscription plan and billing history
  • Note: We do not store your full payment card details. Stripe handles all payment processing.

Website and Monitoring Data

  • Domains and websites you want to monitor for AI visibility
  • Website settings (timezone, social media links)
  • Prompts you create to track how AI models respond

AI Response Data

  • Responses from AI models to your prompts
  • Extracted insights: sentiment scores, keywords, company mentions, pricing information
  • Visibility scores and historical trends
  • Brand mentions discovered in AI responses

Usage Metrics

  • Number of prompts tracked
  • Number of AI answers analyzed per billing period
  • Number of websites monitored

3. How We Use Your Data

We use the collected data for the following purposes:

  • Provide AI visibility monitoring services and generate analytics reports
  • Run your prompts across AI models (ChatGPT, Perplexity, Claude) and analyze responses
  • Extract insights such as sentiment, keywords, and brand mentions
  • Process payments and manage your subscription
  • Provide customer support and technical assistance
  • Enforce usage limits based on your subscription plan
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Processing and Storage

When you create a prompt to track, we:

  • Send your prompt to AI model providers (OpenAI, Anthropic, Perplexity) via their APIs
  • Store the AI model responses in our secure database for analysis
  • Process responses to extract sentiment, keywords, company mentions, and other insights
  • Calculate visibility scores and generate historical trend data

Data storage and retention:

  • All data is stored securely in encrypted databases
  • We retain your prompts, AI responses, and extracted insights until you delete them or cancel your account
  • Upon account deletion, data is permanently removed within a reasonable timeframe

5. Third-Party Services

We use the following categories of third-party services to operate our platform:

Payment Processing

We use Stripe to process payments. Stripe handles all payment card information and billing details. We only receive payment status information, not your full payment card details. See Stripe's privacy policy for more information.

AI Model Providers

We send your prompts to AI model providers via their APIs to generate responses. These providers may include OpenAI, Anthropic, Perplexity, and others. These providers may log API requests according to their own privacy policies. We do not control how these providers handle your prompts. Please refer to the respective privacy policies of the AI providers we use.

Infrastructure and Analytics

We use third-party services for hosting, database management, and analytics to operate and improve our platform. These services may collect anonymized usage data to help us understand how our platform is used.

6. What We Do Not Collect

AEOscope does NOT collect:

  • Website visitor data (we do not track visitors to your website)
  • Cookies from website visitors (we do not place tracking cookies on websites)
  • IP addresses from website visitors (we do not collect visitor IP addresses)
  • Any data about people who visit websites you monitor (we only monitor AI model responses, not website traffic)

7. Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure data centers, regular security audits, and access controls to protect your data from unauthorized access, alteration, or disclosure. All API communications with AI providers are encrypted.

8. Your Rights and Choices

You have the following rights regarding your data:

  • Access and download your prompts, AI responses, and extracted insights
  • Correct inaccurate account information
  • Delete individual prompts or websites
  • Delete your account and all associated data
  • Export your data in a portable format
  • Opt out of marketing communications

9. GDPR and CCPA Compliance

We are committed to compliance with GDPR, CCPA, and other privacy regulations. You have the right to access, correct, or delete your personal data, and to object to or restrict certain processing activities. To exercise these rights, please contact us at legal@useaeoscope.com.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: legal@useaeoscope.com