What determines which brands AI recommends? We analyzed 10,000 AI recommendation responses across ChatGPT, Perplexity, and Claude, spanning 50 product categories.
Here's what we found.
Finding #1: Big brands don't always win
In 34% of queries, lesser-known brands outranked industry giants in the top 3. Some examples:
- Webflow ranked #1 over Wix and Squarespace (website builders)
- Toggl ranked #1 over Harvest and Clockify (time tracking)
- Obsidian ranked #1 over Notion and Evernote (note-taking)
- DaVinci Resolve ranked #1 over Adobe Premiere (video editing)
Smaller brands win when their positioning specifically matches the query, when review sentiment is strongly positive, when recent coverage is favorable, and when community advocacy is high.
Takeaway: Targeted positioning and genuine advocacy can overcome brand size disadvantages.
Finding #2: Position #1 gets 3x more consideration
We surveyed 500 users who received AI recommendations. Consideration rates by position:
- Position #1: 78% considered the brand
- Position #2: 54% considered the brand
- Position #3: 26% considered the brand
- Position #4+: 11% considered the brand
The first brand mentioned gets 3x more consideration than the third, and 7x more than brands mentioned fourth or later. In traditional search, ranking #5 still gets clicks. In AI, the drop-off is brutal.
What influences position: direct relevance to the query, recent press coverage, high review scores, and clear market positioning. Generalists rank lower than specialists.
Finding #3: Different platforms give different answers
67% of queries returned different top-3 recommendations across ChatGPT, Perplexity, and Claude.
How often do platforms agree on #1?
- ChatGPT vs Perplexity: 52%
- ChatGPT vs Claude: 48%
- Perplexity vs Claude: 45%
Example: "Best help desk software for startups"
- ChatGPT: Intercom #1, Freshdesk #2, Help Scout #3
- Perplexity: Zendesk #1, Intercom #2, Freshdesk #3
- Claude: Help Scout #1, Intercom #2, Zendesk #3
Same query, three different top picks. Each platform has different training data, different recency biases, and different weighting algorithms.
Takeaway: Tracking only one platform gives an incomplete picture.
Finding #4: Negative mentions are worse than no mention
How mention type affects buyer consideration:
- Positive mention: 72% likelihood to consider
- Neutral mention: 45%
- Not mentioned: 23%
- Negative mention: 8%
Being mentioned negatively drops consideration below not being mentioned at all. Common triggers for negative mentions: pricing complaints, usability issues, customer service problems, and negative press coverage.
Takeaway: Monitor sentiment, not just presence. A negative mention strategy might be to stay out of certain conversations until underlying issues are addressed.
Finding #5: Fresh content improves ranking
AI platforms with real-time search (ChatGPT, Perplexity) show clear recency bias.
Position change based on content freshness:
- Content in last 30 days: +0.8 positions
- 30-90 days: No significant change
- No content in 90+ days: -1.2 positions
Brands publishing regularly rank an average of 2 positions higher than those with stale content. What counts most: news coverage and PR, blog posts with original data, product announcements, and recent review activity.
Takeaway: Your content calendar directly impacts AI visibility.
Methodology
- Sample: 10,000 AI responses across 50 product categories
- Platforms: ChatGPT (GPT), Perplexity, Claude (Sonnet)
- Timeframe: December 2025 - January 2026
- Query types: "Best X for Y" recommendations, comparisons, category queries
- Limitations: AI responses vary; we took 3 samples per query and used the most common results. Findings represent a snapshot.
What to do with this
- Don't concede to larger competitors - 34% of top recommendations go to non-leaders
- Obsess over position, not just presence - The gap between #1 and #3 is 3x consideration
- Track all major platforms - 67% disagreement means single-platform tracking is incomplete
- Treat negative mentions as emergencies - Worse than being absent
- Publish consistently - Fresh content = 2 positions higher on average
AEOscope monitors your brand across every major AI platform - tracking position, sentiment, and competitor movements over time.
